The following are the main terms of service that govern the use of our product for creating online stores. These are necessary to ensure safety, efficiency, and protect the interests of both users and the company providing the service.
1. Registration and Access to the Service
To start using our product, users must go through a registration process. During registration, they must provide accurate information about their business, contact details, and necessary documents (if applicable). Users are obligated to keep their provided data up to date and adhere to the rules established for platform use. The company reserves the right to reject applications or block accounts in case of providing false or incomplete information.
2. Use of the Product
Our product allows users to create and set up an online store with functionality for managing products, order processing, payment and delivery options, and customer data management. Users agree to use the service solely for lawful purposes, without infringing on copyrights, trademarks, or other intellectual property rights.
3. Payment Methods and Fees
The platform provides various methods for processing payments, including credit cards, bank transfers, and e-wallets. Fees are charged for using these methods and may vary depending on transaction volume and payment method selected. Detailed fee information can be found in the pricing section on the platform. Payments for using the platform will be made regularly according to the selected plan.
4. User Responsibility
- Provide accurate product information, availability, pricing, and other characteristics.
- Process orders promptly, confirm them, and ship to customers within the set timeframes.
- Comply with all laws and regulations regarding online business and product sales.
- Ensure the protection of customer personal data in accordance with data protection laws.
5. Returns and Order Cancellations
The platform supports mechanisms for returning products and canceling orders. However, the responsibility for the return and exchange policy lies with the user. All returns and cancellations must comply with legal requirements and the terms agreed upon at the time of purchase.
6. Data Protection and Security
The company implements security measures, including data encryption and two-factor authentication, to protect user and customer information. Users are required to adhere to these security measures and not share their account credentials with third parties. We are not responsible for losses arising from the loss or misuse of account credentials.
7. Privacy
We are committed to protecting personal data in accordance with data protection laws. Personal data will not be shared with third parties without the user's consent, except where required by law or necessary for fulfilling contractual obligations.
8. Advertising and Marketing
Users have the option to use advertising tools provided by the platform to promote their products, including banners, discounts, and promotional offers. However, all advertising materials must comply with the platform's guidelines as well as legal requirements.
9. Responsibility for Content
Users are fully responsible for the content they post on their page, including product descriptions, images, videos, and any other materials. All posted materials must be legal, not infringe on copyrights, and not contain offensive content.
10. Changes to Terms of Service
We reserve the right to make changes to the terms of service at any time, including pricing, payment methods, and other aspects of platform use. All changes will be published on the website, and users will be notified. Continued use of the product after changes indicates acceptance of the new terms.
11. Termination of Use
In case of violation of the terms of service, the platform has the right to suspend or terminate the user's access to the service without prior notice. Users may also terminate the use of the service at any time by notifying through the platform interface.
12. User Support
The platform provides technical support to assist users with issues related to the functionality of their store. Support is available through chat, email, or phone. We are committed to providing quality assistance but are not responsible for delays caused by external factors.
13. Legal Responsibility
We are not responsible for any losses that may occur in connection with the use of the platform, including but not limited to losses related to sales, transactions, data loss, or breach of contractual obligations. The user is responsible for resolving any disputes with buyers and third parties.
14. Agreement to Terms
Continued use of our product signifies full agreement to the terms of service. The user confirms that they have read and agree to comply with these terms while using the platform.
These terms help ensure the safe and efficient use of the platform for creating online stores and protect the rights and interests of both users and the company.
